HausDock.io

Services

From finding to resolution, with clear boundaries

HausDock does not only report what we observe: when possible, we can also resolve it directly. The right path depends on competence, regulation, risk and insurance — and your approval always comes first.

Who performs the work

You always know who performs the work.

HausDock Direct

HausDock performs the job directly when competence, legal requirements, risk and insurance allow it.

Trusted Partner

A suitable local professional or company takes over when specialist qualifications or regulatory responsibility are required.

Coordination Only

HausDock organises and monitors the work but is not the executor.

From finding to completed job

The workflow is transparent at every step:

  1. 01 Inspection — a scheduled check takes place.
  2. 02 Finding — an anomaly is documented and reported.
  3. 03 Customer informed — you receive a clear explanation.
  4. 04 Quote when appropriate — a quotation is prepared when the scope is clear.
  5. 05 Customer approval — work starts only after your approval.
  6. 06 Job — execution by HausDock Direct or a Trusted Partner.
  7. 07 Completion evidence — you receive proof of the completed work.

Clear rules for quotations and diagnosis

  • If the cause and the work are already clear, the quotation is free of charge.
  • If a dedicated diagnosis visit is required: €25 call-out plus €40 per hour.
  • Additional inspection requested by the customer: €100 per visit.
  • The normal reasoning needed to prepare a quotation is not billed as diagnosis.
  • Repairs, materials, purchases and extra work are not automatically included in the subscription and are quoted separately before execution.

Non-emergency work starts only after your explicit approval — always with a clear quotation first.

If something is urgent

If an urgent condition is encountered, HausDock may take reasonable immediate safeguarding steps where possible and compatible with skill and risk. Urgent third-party intervention may be activated within a contractual pre-authorized limit of €200. HausDock does not offer 24/7 emergency response and cannot guarantee resolution within a fixed time.

Typical direct work

Examples of work HausDock may perform directly, always depending on the specific situation, competence and requirements:

  • Connectivity and IT: Wi-Fi, TV and simple network issues
  • Smart-home configuration
  • Minor repairs
  • Furniture and fixtures
  • Water-treatment assistance
  • Pool-related practical work
  • Custom practical solutions

Work that requires specialist qualifications, licensing or regulatory responsibility is handed to an appropriate Trusted Partner. HausDock is not a generic handyman service and does not claim to be able to perform every type of job.

Launching in 2027

Tell us about your property

This takes about two minutes. We only ask for the information needed to understand whether HausDock could be a good fit.

No payment, no contract and no key handover are required during this pre-launch phase.

Early Access registration is not yet open. Registration is temporarily unavailable during the final launch preparations.